WorkSmart Hospitality Program

Getting industry license requirement

Navigating industry regulations can be complex, but we make the process simple. The WorkSmart Hospitality Program provides step-by-step guidance on obtaining the necessary industry licenses for employment in hospitality. Whether it’s your RSA or RCG certification, we ensure you meet the legal requirements to work in licensed venues across Australia.

We also provide resources on additional licensing conditions that may apply in different states, helping you stay informed and job-ready.

WorkSmart speaking

Our program focus on real-life hospitality scenarios, helping participants build confidence in interacting with customers, colleagues, and supervisors. Key features include:

Confidence in speaking – Learn how to communicate clearly and professionally with native English-speaking customers and employers.
Real-world hospitality situations – Practice conversations commonly encountered in restaurants, bars, hotels, and other service settings.
Diverse learning environment – Engage with a multicultural cohort, allowing you to adapt to different accents and communication styles in an inclusive setting.

Practice interview with real industry professional

Preparing for job interviews can be daunting, but our program gives you hands-on experience with real industry professionals. Through mock interviews and personalized feedback, you will:

Gain insights from experienced hospitality employers on what they look for in candidates.
Practice responding to common interview questions in a structured, supportive environment.
Receive constructive feedback on body language, communication style, and overall presentation to enhance your confidence and employability.

Program Overview

Program Description

This course is a combination of RSA, RCG, and Career Support Programs.

Duration

4 to 6 weeks

Entry Requirements

There are no entry requirements for the course, however, you must have:

A USI (Unique Student Identifier) number

A valid and current email address

Completed a LLN assessment (Language, Literacy & Numeracy test)

Access to a reliable PC, laptop or tablet computer

Access to a reliable internet connection and word processing software such as Microsoft Office suite

Program Fee

4 weeks – Now 630 (Before: $750)
6 weeks – Now $750 (Before: $930)

Class Schedule

Monday – Sunday
Morning Class: 9:30am – 11:30am
Afternoon Class: 2:00pm – 4:00pm
Evening Class: 5:00pm – 7:00pm

Upon Completion

Upon successful completion of this unit, you will be issued with a certificate of attendance and a nationally recognised Statement of Attainment (SoA).

HOSPITALITY PROGRAM

Hospitality Professional Workshop

BUSINESS & LEADERSHIP PROGRAM

Business Leadership

Business Management

WORKSMART PROGRAM